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Customer Service Administrator
Job Posted: 2 days ago
Salary: £ 26,000 - 26,000 / Annum
Job Type: Permanent
Location: Northampton, Northamptonshire
Expire in: a month
Job Description
Customer Service Administrator
Permanent
Full-time hours (Monday to Friday, 37.5 per week)
Northampton (NN4)
£26,000
Looking for your next step in a customer-focused role where no two days are the same?
We are seeking a proactive and organised individual to join our client as a Customer Service Administrator. If you enjoy solving problems, keeping things running smoothly behind the scenes and supporting clients, this could be the ideal role for you.
The main function of this role is acting as a key point of contact for internal and external enquiries, coordinating technical services, managing deliveries and maintaining up-to-date systems.
Key duties and responsibilities for the Customer Service Administrator:
Establish and maintain good relationships & communication with customers and colleagues.
Provide a first-rate customer service for internal and external clients.
Coordinate orders, deliveries & collections and fault reporting.
Update internal systems with customer and service information.
Process parts and pricing requests, handle complaints and respond proactively to telephone and email queries.
Key experience and skills required for the Customer Service:
Previous administration and customer service experience within an office/commercial environment.
Proficient using different IT systems, databases / CRMs including MS Office.
Strong organisation, time management and communication.
Professional telephone manner
Accuracy and attention to detail
Driven with a desire to deliver a high-quality service.
Capable of working autonomously to continually changing deadlines and priorities.
Additional details:
Full-time hours - Monday to Friday, 9am-5pm with 30-minute lunch.
Permanent contract
Fully office-basedBefore You Apply
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- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Northampton, Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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