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Customer Service Administrator
Job Posted: 22 hours ago
Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: Doncaster, South Yorkshire
Expire in: a month
Job Description
CUSTOMER SERVICE ADMINISTRATOR
DONCASTER / HYBRID
£27,000 + BENEFITS + BONUS
MONDAY – FRIDAY 9AM – 5PM
Our client, within Financial Services, is looking for a Customer Service Administrator to join their fast-paced, exciting team based in Doncaster.
ABOUT THE ROLE
The Customer Service Administrator is responsible for providing support for the onboarding of new customers and ensuring all paperwork is present and correct, working to FCA regulations.
BENEFITS
Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, car salary sacrifice, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!
RESPONSIBILITIES
As a Customer Service Administrator your key duties will include:
* Taking telephone queries from customers, internal teams and 3rd parties
* Responding to emails and letters
* Completing onboarding for new customers, ensuring all checks have been completed
* Updating all systems with accurate information
* Ensuring all admin and paperwork is present and correct, working to FCA regulations
* Collating data to produce monthly reports for management
REQUIRED SKILLS & EXPERIENCE
To be considered for the role of Customer Service Administrator, you must have:
* Previous telephone-based Customer Service experience is essential
* Previous admin experience is essential
* Educated to GCSE or equivalent level with passes in Maths & English as a minimum
* Excellent communication and relationship building skills, both written and verbal
* Strong attention to detail
* Ability to multi-task and prioritise during busy periods
NEXT STEPS
If you’re interested in becoming a Customer Service Administrator apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.
Why wait? Don’t miss outBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Doncaster, South Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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