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Customer Service Administrator
Job Posted: 16 hours ago
Salary: £ 13 - 13 / Hour
Job Type: Contract
Location: Southampton, Hampshire
Expire in: a month
Job Description
Join Our Team as a Customer Service Administrator!
Are you ready to make a difference in the medical and health industry? We are on the lookout for a dedicated and enthusiastic Customer Service Administrator to join our dynamic team in Southampton!
Role Details:
Position: Customer Service Administrator
Contract Type: Fixed Term Contract
Contract Length: 4 weeks
Start Date: August 11, 2025
End Date: September 5, 2025
Working Pattern: Full TimeWhat You'll Do:
Be the Primary Contact: Act as the go-to person for orders, queries, and appointment coordination.
Enhance Communication: Liaise effectively between customers and our business partners to support seamless service delivery.
Handle Inbound Communications: Manage calls, emails, and letters with professionalism and a friendly demeanour.
Order Processing: Process new and repeat orders for stock and bespoke orthotic products efficiently.
Stock Management: Oversee stock movement and ensure timely delivery for patient appointments.
Issue Escalation: Know when to escalate complex issues to the Team Leader or Manager.
Appointment Coordination: Schedule and amend patient appointments to optimise clinic capacity and reduce delays.What We're Looking For:
Strong communication skills with a cheerful and professional tone.
A proactive attitude and a passion for patient care.
Excellent organisational abilities to manage multiple tasks seamlessly.
Team player who thrives in a supportive and collaborative environment.
Previous experience in customer service, particularly in a medical or health setting, is a plus!Benefits of becoming an Office Angels Temp:
Up to 29 days paid holiday
Free Parking
Access to free eye care vouchers
Access Online Discounts for 1000s of stores and brands
Access to wellbeing platforms
Free access to linked in learning courses
Next steps… Contact Jess Richardson at Office Angels South Coast at (url removed) to hear about this or other opportunities. Alternatively, upload your CV to the Office Angels Website homepage.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our websiteBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Southampton, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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