Hiring Now: Customer Service Administrator Near You – Apply Today!
Your Next Customer Service Administrator Job Starts Here – Apply Now!
Customer Service Administrator
Job Posted: 7 minutes ago
Salary: £ Competitive
Job Type: Permanent
Location: Horsham, West Sussex
Expire in: a month
Job Description
Location: Horsham (On-Site)
Job Summary
Reporting to the Head of Services you will be responsible for the smooth running of our administrative functions across the department. This role is customer support and therefore requires an excellent telephone manner and commitment to outstanding support of our customers’ needs. You will have a keen understanding of the services we are able to provide and an interest in refining our processes to optimise the customer experience.
Personal Specification:
- Good organisational and planning skills
- Ability to work under pressure to tight deadlines
- A positive, can do attitude
- Great attention to detail
- A team player with interpersonal and collaboration skills
- Able to demonstrate prioritisation skills when multi-tasking
- Customer focussed role
- Pleasant telephone manner
- Ability to work collaboratively with third parties to supply consumable items
- Strong IT literacy and a keen interest in exploring AI and automation solutions
- Entry-level role, no previous experience required
Some key responsibilities:
- Collecting and inputting accurate meter readings from a variety of sources
- ProACTive identification of customer consumable requirements
- Key stakeholder in the implementation of the EDI ordering system
- Identification of unusual patterns of consumable or device usage
- Ordering of toner and other consumable items
- Answering calls from customers
What we offer:
- Excellent induction & training program
- 23 days annual leave plus bank holidays
- Free onsite parking
- Pension scheme
- Eye care scheme
The details contained in this Job Description reflect the content of the job at the date it was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change, existing duties may no longer be required, and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed. Consequently, Principal I Ltd will expect to revise this Job Description from time to time and will consult with the post holder at the appropriate timeBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Horsham, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).