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Customer Service Administrator
Job Posted: 7 hours ago
Salary: £ 12.21 - 13 / Hour
Job Type: Temporary
Location: High Wycombe, Buckinghamshire
Expire in: a month
Job Description
Customer Service Administrator
£12.21 - £13.00 per hour, dependant on experience
Stokenchurch, HP14 3BG, Bucks
Monday to Thursday, 8.30am - 5.00pm, Friday 8.30am - 3.30pm
Temp - Perm
Our client, a prestigious global manufacturing company, with a site based in Stokenchurch, Buckinghamshire. Is currently recruiting for a Customer Service Administrator to join their team on a temporary to permanent basis.
The role:
To support the sales team to deliver excellent customer support to all our clients customers. This will include processing orders, responding to customer requests effectively, supporting the sales team, liaising with other parts of our clients business to be pro-active in ensuring our client exceeds the expectations of their customers and remains their supplier of choice.
Customer Service Administrator responsibilities:
Answer inbound calls and emails
Handle general customer enquiries and orders, uploading onto the system
Provide sales support: create quotations, follow up quotations
Outbound shipments: Book collections for export customers, review documentation for Customs, Update trackers.
Reporting
Create pick notes
Ensure new customer accounts are set up correctlyCustomer Service Administrator requirements:
Possess administrative experience, ideally in a sales environment, answering inbound calls and emails and deal with general customer enquiries and day to day orders
Confident telephone manner and clear, accurate and timely communication skills
Experience with Excel & Microsoft
Excellent attention to detail
Strong organisation and planning skills
Please apply in the first instance with a copy of your CV.
R43
About Us
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companiesBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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