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Customer Service Administrator
Job Posted: 19 minutes ago
Salary: £ 13.18 - 13.18 / Hour
Job Type: Contract Temporary
Location: Tewkesbury, Gloucestershire
Expire in: a month
Job Description
Customer Service Administrator (Maternity Cover) - 6541
Location: Tewkesbury
Hours: Monday to Friday, 08:30 – 17:00
Contract: Fixed-term until May 2026
Salary: £13.18 p/h
Key Responsibilities of a Customer Service Administrator:
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Provide professional administrative support to the customer service team, ensuring smooth day-to-day operations.
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Accurately process customer orders and maintain up-to-date records in internal systems.
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Handle incoming queries by phone and email, delivering clear and helpful communication at all times.
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Produce and maintain reports using Excel, supporting colleagues and management with accurate data.
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Liaise with other departments to resolve issues promptly and ensure excellent service delivery.
Key Skills of a Customer Service Administrator:
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Must be a confident Excel user, able to input data into tables and formulas
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Strong background in customer service and administration; applications from university graduates or gap year students will also be considered
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Excellent written and verbal communication skills.
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High level of accuracy, organisation, and attention to detail.
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Positive, proactive approach with the ability to prioritise and adapt in a busy environment.
To be considered for this role please contact Katie Tyrrell at First Base EmploymentBefore You Apply
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