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Customer Service Administrator
Job Posted: 15 hours ago
Salary: £ 26,000 - 26,000 / Annum
Job Type: Permanent
Location: Treorchy, Rhondda Cynon Taff
Expire in: a month
Job Description
Customer Service Administrator
£26,000 + company pension & excellent opportunities for career growth
Treorchy
* temp to perm *
Are you an experienced Customer Service professional on the lookout for an exciting new role in a newly created team? Does the thought of working in a friendly and supportive environment appeal to you? Do you want to be part of a rapidly growing, well established company that can offer genuine career growth?
If so, please read on?
We are currently recruiting for a Customer Service Administrator to join an industry leading company that has just opened up a new Head Office in Treorchy. This is a great opportunity to join a team in it's infancy and it's a role where there is potential for you to develop quickly.
As a Customer Service Administrator you will be:
Responding to customer queries via phone, email, and live chat
Managing customer tickets from first contact to resolution
Processing returns, refunds, and warranty claims
Liaising with internal teams to provide accurate product information and updates
Maintaining detailed customer records and ensuring data is up to date
Escalating complex issues to the appropriate team quickly and efficiently
Supporting continuous improvements in their customer service approachThis is an exciting opportunity where you will get the chance to help form and develop the new Customer Service function for a leading national company. As well as a competitive salary, you will benefit from excellent ongoing training and support, hybrid working after probation, a casual dress code, company pension and discount on company products.
For immediate consideration, please forward your CV to Vibe today.
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Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Treorchy, Rhondda Cynon Taff! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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