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Customer Service Administrator - Part Time
Job Posted: 14 days ago
Salary: £ 12.21 - 12.21 / Hour
Job Type: Permanent
Location: WS13, Streethay, Staffordshire
Expire in: 14 days
Job Description
Supreme Recruitment are looking for a Customer Service Administrator to join one of our clients based in Fradley Park, Lichfield.
Job Purpose:
To provide administrative and operational support to the customer service team, ensuring customer queries are handled efficiently and professionally. The role requires a high level of attention to detail, strong communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
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Respond to customer queries via phone, email, and live chat in a timely and professional manner.
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Process customer orders, returns, and exchanges using internal systems.
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Maintain accurate records of customer interactions and transactions.
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Assist in resolving customer complaints and issues, escalating where necessary.
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Coordinate with other departments (e.g., logistics, sales, finance) to ensure smooth order processing and delivery.
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Update and maintain customer accounts and records in the CRM system.
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Prepare customer service reports and documentation as required.
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Support with administrative tasks such as data entry, filing, and document management.
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Contribute to the improvement of customer service procedures and systems.
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Adhere to company policies and quality standards in all communications and operations.
Shift: Mon - Fri 10am - 2pm
Pay: £12.21ph (weekly pay)Before You Apply
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Looking for your next career move? Join a top company hiring Customer Service Administrator - Part Time job near me in WS13, Streethay, Staffordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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