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Customer Service Administrator - Up to 28k
Job Posted: 28 minutes ago
Salary: £ 25,000 - 28,000 / Annum
Job Type: Permanent
Location: Haywards Heath, West Sussex
Expire in: a month
Job Description
Join Our Client's Team as a Customer Service Administrator!
Job Role: Customer Service Administrator
Salary: Up to £28k
Hours: Monday - Friday, 9am - 5pm (full time in the office)
Are you a dynamic and motivated insurance professional looking to take the next step in your career? Office Angels are on the hunt for a talented Customer Service Administrator to join our client's vibrant team in Haywards Heath! This is your chance to be part of a leading insurance provider, where your contributions will make a real difference.
Why Join Our Client?
Exciting Opportunities: Work in a fast-paced environment with a variety of clients and sectors.
Supportive Culture: Collaborate with a team of passionate professionals who love what they do.
Career Growth: Clear development paths, including the chance to work towards professional qualifications.
No Cold Calling: You'll handle around 20 inbound calls a day, with only light upselling and cross-selling through natural conversations.
Variety Every Day: A true mix of administration and customer service/aftercare.
Friendly & Social Team: Join a small, welcoming group who are bubbly, supportive, and enjoy working together.
What You'll Do
As a Customer Service Administrator, you will:
Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
Develop and implement effective strategies to drive growth and profitability.
Conduct thorough risk assessments and provide expert advice on coverage options.
Collaborate with other departments to secure the best terms and conditions for clients.
Stay informed about industry trends, market conditions, and regulatory changes.
Deliver excellent aftercare, supporting customers beyond their initial enquiry.
Process quotes, update systems, and ensure records are accurate and up to date.
What We're Looking For
A minimum of 3 years of experience in Customer Service within an office environment.
Strong communication and negotiation skills, with an ability to build rapport with clients.
Proven ability to manage multiple accounts and deadlines effectively.
A proactive approach to problem-solving and a keen eye for detail.Ready to Make an Impact?
If you're enthusiastic about commercial insurance and eager to join a forward-thinking team, we want to hear from you! Bring your passion and expertise, and let's work together to create exceptional solutions for their clients.
Apply Today!
Send your CV and a cover letter outlining your experience and enthusiasm for the role to [(url removed)]. Don't miss out on this exciting opportunity to advance your career in a supportive and rewarding environment!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our websiteBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Administrator - Up to 28k job near me in Haywards Heath, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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