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Customer Service Advisor (8AM-5PM)

Job Posted: a month ago

Salary: £ 12.21 - 12.21 / Hour
Job Type: Permanent
Location: Northampton

Expire in: 17 hours

Job Description

Customer Service Advisor

 Northampton (NN5)

Office based position 

8am-5pm or 9am-6pm or 11am-8pm  (weekend availability required) Range of shifts available

 Hourly rate - £12.21ph

 Temporary ongoing with the potential to become permanent after 12 successful weeks

 We are proud to be partnering with an exceptional logistics provider who are currently seeking service driven individuals to join their team. Are you a passionate Customer Service Advisor individual who thrives on going the extra mile for their customer, or someone who thoroughly enjoys speaking to customers and seeing a problem resolved? If so, then we would love to hear from you. 

 Duties 

Inbound customer calls relating to queries around the delivery of their goods
Speaking with delivery drivers, scheduling their next drop and or confirming arrival at a customers location
Booking in deliveries with customers
Writing emails to customers 
Updating and maintaining the database with address details, or updates on the query 
 The Candidate

Exceptional customer service skills
Exceptional communication skills both written and verbal
MS Office  - Word and Email 
Happy to be on the phone If you are interested in this Customer Service Advisor role, please apply now

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