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Customer Service Advisor - Danish Speaking
Job Posted: a day ago
Salary: £ 26,000 - 28,000 / Annum
Job Type: Contract
Location: Trafford Park, Greater Manchester
Expire in: a month
Job Description
Advancing People Multilingual - Recruitment Specialists are Recruiting for a Danish Speaking Customer Advisor for their client based in Trafford Park, Greater Manchester.
As a Danish Speaking Customer Advisor it will be your responsibility to work with Customers based in the Danish speaking region. Providing excellent customer service via phone & email ensuring enquiries are dealt with in a prompt and professional manner.
Main Responsibilities
Accurately & professionally manage inbound calls
Deal with web enquiries in a prompt manor
Generate as well as manage responses back to customers/consumers via Letters, Telephone & Email.
General administrative duties.
Taking receipt of returned product and managing the product through to investigation and closure of the issue.
To carry out translations as required.Person Specification
Fluent in Danish
Previous experience working in a customer service environment is desirable
Strong customer focus and professional approach
Excellent communication skills, both oral and written
Excellent ability to demonstrate innovation and good judgement/problem solving skills when making decisions
Ability to learn new systems and processes
Good computer skills
Positive "can do" attitudeThis is a full-time Permanent position offering an annual salary of upto £28,000 + attractive company benefits!
This role offers flexibility to work from home / Work Remotely 2 day a week.
Apply now!
Advancing People Multilingual - Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment AgencyBefore You Apply
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