Hiring Now: Customer Service Advisor - HYBRID Near You – Apply Today!
Your Next Customer Service Advisor - HYBRID Job Starts Here – Apply Now!
Customer Service Advisor - HYBRID
Job Posted: an hour ago
Salary: £ 25,550 - 26,550 / Annum
Job Type: Permanent
Location: Nottingham, Nottinghamshire
Expire in: a month
Job Description
Customer Service Advisor - Nottingham City Centre
📍 Location: Nottingham City Centre - HYBRID
🕒 Job Type: Full-Time | Permanent
📅 Start Date: ASAP
✅ Join a Team That Puts People First
We're looking for a friendly, proactive, and motivated Customer Service Advisor to join our growing team in Nottingham City Centre. This is a fantastic opportunity to join a company that truly values its people, offers outstanding benefits, exceptional leadership, and industry-leading training from day one.
Whether you're experienced in customer service or looking to take the next step in your career, this role will give you the tools, support, and environment to thrive.
💼 What You'll Be Doing:
Handling inbound enquiries and resolving customer queries via phone, email, and web chat.
Managing a caseload of customer queries and complaints from start to finish.
Investigating and resolving issues by liaising with internal teams and external partners.
Ensuring all communications are clear, professional, and customer-focused.
Keeping accurate records and updating systems with outcomes and resolutions.
Providing feedback to help improve customer processes and enhance service delivery.
🎯 What We're Looking For:
Strong written and verbal communication skills.
A calm and analytical approach to problem-solving.
Previous experience in a customer service, administration, or complaints handling role (desirable but not essential).
Ability to manage multiple tasks and prioritise effectively.
Confident using Microsoft Office (Word, Excel, Outlook).
A team player who thrives in a supportive and collaborative environment.
🌟 What You'll Get in Return:
Competitive salary
Generous holiday allowance
Comprehensive training programme
A supportive team and approachable management
Opportunities for development and internal promotion
Employee wellbeing and benefits package
City centre location with great transport links
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our websiteBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Advisor - HYBRID job near me in Nottingham, Nottinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).