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Customer Service Advisor
Job Posted: 9 hours ago
Salary: £ 24,500 - 24,500 / Annum
Job Type: Permanent
Location: Nantgarw, Rhondda Cynon Taff
Expire in: a month
Job Description
Customer Service Agents
Yolk Recruitment are proud to be working exclusively with a respected financial services company based just outside Pontypridd. They're on the lookout for friendly, driven and customer-focused people to join their growing team of Customer Service Agents.
Whether you're a graduate ready to kickstart your career, or you've built strong people skills in retail, hospitality or another customer-facing role - this is your chance to take the next step into a professional, long-term career in customer service.
You'll be the first point of contact for customers, helping them understand their finance agreements and making sure every conversation is clear, reassuring and positive. Full training is provided, so you'll have all the support you need to succeed.
You'll be joining a close-knit contact centre team of around 20 people, where teamwork and encouragement are part of daily life. It's a welcoming environment where your confidence and career can really grow.
What you'll be doing:
You'll help customers understand their finance agreements over telephone, email and via other platforms
You will be working resolving queries quickly and confidently
If you directly cant support with someone you will liase internally to ensure customers satisfaction.
What you'll need:
Experience in any customer-facing role - retail, hospitality, contact centre or similar
Excellent communication and listening skills
A genuine passion for helping people and solving problems
The ability to stay calm under pressure and manage your time effectively
A positive attitude and desire to learn and grow
Bonus: Experience or interest in the financial or motor industryWhat You'll Get in Return
Salary of £24,500
Monday-Friday working hours are 9 to 5.15- no weekend or evening work
26 days holidays plus bank holidays
A permanent, full-time role on site with hybrid option after probation
Private medical cover
High street discounts
Ongoing career development and growth opportunities for team leadership and management
Its an easily accessible location, with train/bus links and free parkingBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Nantgarw, Rhondda Cynon Taff! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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