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Customer Service Advisor
Job Posted: 2 days ago
Salary: £ 25,396 - 26,728 / Annum
Job Type: Permanent
Location: Membury
Expire in: 25 days
Job Description
Customer Service Advisor
Location: Membury, Hungerford
Salary: £25,396 – £26,728 per annum (depending on experience)
Hours: Monday to Friday, 8:00am – 5:00pm (40 hours per week)
Contract: Permanent, full-time
We’re recruiting for a Customer Service Advisor to join a busy distribution site based in Membury. This is a full-time position within an established and supportive team, ideal for someone with strong communication skills and a background in administration or customer service.
Benefits:
22 days holiday plus bank holidays
Company bonus scheme
Pension plan
Cycle to work scheme
Employee assistance programme
Eyecare scheme and retail discounts
Free on-site parking
Full training and ongoing support
Key Responsibilities:
Handle inbound calls and process customer orders
Complete daily stock reconciliation and balance receipts with sales
Record and account for product movements accurately
Take payments over the phone and process group orders
Liaise with other departments to ensure smooth communication
Update systems and transfer tickets between depots when needed
Provide cover for colleagues and assist with other office duties when required
Work one Saturday morning on a rota basis (overtime paid)
About You:
Previous experience in a customer service or administrative role
Confident handling inbound calls and assisting customers professionally
Good Excel and general IT skills
Highly organised with strong attention to detail
Able to work well under pressure and manage your own workload
Awareness of data protection principles
A positive, team-focused attitude
If you’re a motivated and reliable individual looking to join a friendly, professional team in a fast-paced environment, we’d love to hear from youBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Membury! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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