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Customer Service Advisor
Job Posted: 6 hours ago
Salary: £ 13 - 13 / Hour
Job Type: Temporary
Location: Peterborough, Cambridgeshire
Expire in: a month
Job Description
Customer Service Advisor
Working 9-5, Monday to Friday
Great onsite facilities
Initial a temporary contract until mid January 2026, with permanent opportunities available
Do you thrive on delivering exceptional customer service and finding solutions that make a real difference? We're looking for an enthusiastic Customer Service Advisor to join our busy, friendly team - where no two days are the same, and every customer interaction counts.
In this role, you'll be at the heart of our operation, supporting customers across multiple channels and ensuring every enquiry is handled quickly, accurately, and with care. From problem-solving and complaint handling to managing online reviews, you'll play a vital part in ensuring every customer enjoys a positive experience.
What You'll Be Doing
Responding to customer queries via phone, email, and online messages, aiming for first-time resolution.
Managing and resolving complaints efficiently and professionally.
Liaising with internal teams and third-party partners to ensure timely resolutions.
Updating systems accurately and completing all relevant administration tasks.
Identifying opportunities to improve our service and customer experience.
What You'll Bring
A genuine passion for helping people and delivering excellent service.
Strong communication and problem-solving skills.
The ability to stay calm under pressure and adapt to a fast-paced environment.
Great attention to detail and an organised, methodical approach to work.
A positive, can-do attitude and a willingness to learn.
Confidence working both independently and as part of a team.
A professional, customer-focused approach with the drive to exceed expectations.
Why You'll Love It Here
Join a lively, supportive team where your efforts are recognised and valued.
Be part of a growing business with plenty of opportunity to learn and progress.
Work in a dynamic environment that encourages initiative and celebrates great customer service.
If you're someone who genuinely cares about customers and takes pride in solving problems the right way, we'd love to hear from you.
Apply today and start your next chapter in customer service excellence.
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Peterborough, Cambridgeshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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