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Customer Service Advisor

Job Posted: 12 days ago

Salary: £ 28,000 - 32,000 / Annum
Job Type: Contract
Location: Newark on Trent, Nottinghamshire

Expire in: 16 days

Job Description

We are looking for a Customer Service Advisor to join a busy team in Newark. In this role, you will work alongside 3 Customer Service Advisors and a Team Leader, collaborating closely with Technical Coordinators and other office team members to deliver excellent service to both B2B and B2C customers.

This position is initially a 12-month fixed-term maternity cover, with the potential to become permanent for the right candidate and based on business needs. You will receive a full 6-week onboarding and training plan, along with a comprehensive handover to ensure your success from day one.

The role involves managing inbound and outbound calls, processing purchase orders, and maintaining workflows using CRM and SAP. It is a varied and busy position, ideal for someone who is organised, detail-oriented, and enjoys having a dynamic day-to-day schedule.

Key Responsibilities

  * Manage inbound and outbound calls while providing outstanding customer service

  * Process orders and maintain workflows using CRM and SAP

  * Carry out general office and administrative duties as required

You will have:

  * Proven experience in customer service within an office environment

  * Excellent telephone communication skills

  * Highly organised, meticulous, and capable of managing multiple tasks simultaneously

  * Confident using CRM, SAP, or similar systems

  * Proactive team player who can work independently when required

Working Hours: Monday – Friday, 37.5 hours per week

This role offers an exciting opportunity to join a busy, professional team with strong training and development support, and the potential to progress into a permanent position

Before You Apply

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Bank details.
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Newark on Trent, Nottinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!