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Customer Service Advisor

Job Posted: 9 hours ago

Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: Arundel, West Sussex

Expire in: a month

Job Description

The Customer Service Advisor role in the business services industry involves providing excellent support to clients by handling inquiries and resolving issues efficiently. Based in Arundel, this permanent position offers an opportunity to work in a fast-paced environment, ensuring a high standard of customer satisfaction.

Client Details

The employer is a small-sized business operating within the business services industry. Known for its professional approach, the company focuses on delivering top-notch service solutions to its clients. This is a great opportunity for those looking to grow their career in a supportive and focused environment.

Description

Respond to customer inquiries via phone, email, and other communication channels promptly and professionally.
Resolve customer issues effectively while maintaining a high level of satisfaction.
Maintain accurate records of customer interactions and transactions in the system.
Provide product and service information to customers as required.
Collaborate with internal teams to ensure timely resolution of customer concerns.
Identify and escalate complex issues to the appropriate department or personnel.
Assist in improving customer service procedures and processes where necessary.
Contribute to achieving team and company targets within the business services sector.Profile

A successful Customer Service Advisor should have:

A strong ability to communicate clearly and professionally with customers and colleagues.
Prior experience in a customer service or support role within the business services industry.
Proficiency in using customer relationship management (CRM) systems and Microsoft Office applications.
Strong problem-solving skills and a proactive approach to resolving issues.
A customer-focused mindset with the ability to handle challenging situations calmly.Job Offer

A competitive salary ranging from £28,000 to £30,000 per annum.
A permanent role within a reputable business services company in Arundel.
Opportunities for career progression and professional development.
A supportive and collaborative working environment.
Standard holiday leave and additional benefits.If you are passionate about customer service and looking for your next challenge in Arundel, we encourage you to apply for this exciting Customer Service Advisor position today

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Arundel, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!