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Customer Service Advisor

Job Posted: 7 days ago

Salary: £ 26,500 - 26,500 / Annum
Job Type: Temporary
Location: Banbury

Expire in: 21 days

Job Description

SGB

Customer Service Advisor - Banbury   

14 Months FTC 

Working Hours: Monday - Friday 07:00 - 15:30 + 1 in 4 Saturdays 08:00 - 12:00

From £26,500, plus an excellent benefits package, including:

In-house training provided to support career progression 
25 days holiday + public holidays which increases with service 
Competitive employer pension 
Discounts on major retail outlets, including groceries 
4x basic salary life insurance 
Eligibility to receive an annual ‘Company Success Payment’   

We have an exciting opportunity for a motivated individual to join our team at Banbury. As a Customer Service Advisor, you will be at the forefront of customer interaction, and your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whilst always keeping our customers up to date.  You will have a real passion for delivering a first-class service and an organised approach to your work.

Key Responsibilities:

Meet and greet all customers on arrival in a professional and friendly manner. 
Manage day to day administrative tasks confidently and efficiently. 
Use initiative and be comfortable working as an individual. 
Plan, schedule, and coordinate work. 
Create and process job cards, checking for existing work in progress. 
Check account detail, available credit and obtain relevant authorisation. 
Provide timely updates to our customers. 
Agree timescales for unscheduled work and follow through to completion.   

If you are interested in this exciting opportunity, please apply today.  

Closing Date: 01/05/2026

Next Steps:

If you like the sound of this position, please apply today. 
Your application will be reviewed by the hiring manager or a member of the Scania Recruitment Team. 
If you are successful at this stage, you will be invited to have a conversation and discuss the role further.   

We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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