Hiring Now: Customer Service Advisor Near You – Apply Today!

Your Next Customer Service Advisor Job Starts Here – Apply Now!

Customer Service Advisor

Job Posted: a day ago

Salary: £ 12.71 - 12.71 / Hour
Job Type: Temporary
Location: Waterbeach, Cambridgeshire

Expire in: a month

Job Description

An exciting opportunity for a Customer Service Advisor to join our client’s busy and fast-paced office environment. This role is ideal for someone who is customer-focused, organised, and confident in handling enquiries across multiple communication channels.

You will play a key role in delivering an excellent customer experience, ensuring all queries are handled professionally, efficiently, and in line with company standards. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of customer interactions.

Location: Waterbeach, Cambridge
Hours: Monday – Friday 08:55am – 17:10pm
Hourly Rate: £12.71 per hour

Key Responsibilities

  * Handle inbound customer calls in a professional and efficient manner

  * Manage and respond to customer emails within agreed timeframes

  * Resolve customer queries and issues while maintaining high service standards

  * Handle customer complaints effectively and ensure appropriate resolutions are reached

  * Maintain accurate records of all customer interactions and updates

  * Work collaboratively with internal teams to support customer satisfaction

What We’re Looking For

  * Excellent written and verbal communication skills

  * Strong customer service skills with a professional and friendly approach

  * Ability to prioritise workload and manage multiple tasks effectively

  * Confident problem solver with the ability to handle complaints professionally

  * High level of attention to detail and accuracy in data recording

  * Basic IT skills and confidence using internal systems

Crem Recruitment are acting as a recruitment agency in relation to this vacancy

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Waterbeach, Cambridgeshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!