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Customer Service Advisor

Job Posted: 7 days ago

Salary: £ Competitive
Job Type: Temporary
Location: WR3 8AD

Expire in: 21 days

Job Description

Customer Service Advisor 
Location: Worcester - Office Based
 Hours: Full Time
 Contract: Temporary
 Salary: £12.66ph

 Four Squared Recruitment are currently recruiting for a Customer Service Advisor to join a friendly and supportive team. This role is ideal for someone who enjoys helping people, thrives in a fast‑paced environment, and takes pride in delivering a high standard of service.

 As a Customer Service Advisor, you will be responsible for providing professional, efficient, and courteous support to customers across multiple channels, ensuring queries are resolved promptly and accurately.
 
Key Responsibilities:  
Acting as the first point of contact for customer enquiries via phone, email, and/or face‑to‑face 
Handling a high volume of queries while maintaining excellent service standards 
Resolving customer issues and complaints in a calm and professional manner 
Accurately updating customer records and internal systems 
Providing clear and accurate information about products/services 
Escalating complex issues where appropriate 
Working closely with colleagues and other departments to ensure a seamless customer experience 
Adhering to company policies, procedures, and data protection requirements  About You:  
Previous experience in a customer service or customer‑facing role is desirable 
Strong verbal and written communication skills 
A positive, professional, and empathetic approach 
Ability to remain calm under pressure and manage challenging conversations 
Good organisational skills and attention to detail 
Confident using IT systems and standard office software 
Reliable, punctual, and a strong team player  What We Offer
  
Full training and ongoing support 
Opportunities for career development and progression 
A supportive and inclusive working environment  If you’re passionate about delivering outstanding customer service and are looking to join a company that values its people, we’d love to hear from you.
 
To apply, please submit your CV to (url removed)

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