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Customer Service Advisor

Job Posted: 23 days ago

Salary: £ 24,785 - 24,785 / Annum
Job Type:
Location: Bradford, West Yorkshire

Expire in: 5 days

Job Description

Customer Service Representative- Part Time

Location: Bradford / Hybrid
 Salary: £24,785 + excellent benefits (Pro-rata)
 Hours: Part Time, 16.5 hours over 3 days 

About the Role

We're looking for a friendly, confident Customer Service Representative to join our Customer Service team. You'll be taking inbound calls, supporting customers with their enquiries, and helping to deliver a great customer experience.

No call centre experience is required - full training is provided.

What You'll Do

Handle inbound customer calls and queries across multiple channels
Process cases efficiently and accurately
Keep customers updated and ensure they fully understand outcomes
Escalate issues when needed
Record information clearly to support customer journeys
Follow company policies, processes and regulatory requirements
Represent positive behaviours and values in all interactionsWhat We're Looking For

Strong verbal and written communication
A positive attitude and willingness to learn
Someone who embodies values like teamwork, integrity and responsibility
Adaptable, open to change and part of a celebratory, supportive culture
Previous customer service experience is helpful but not essential
No formal qualifications requiredTraining & Hybrid Working

4‑week classroom training
Hybrid working available after completing training
Clear, achievable performance criteria support hybrid eligibilityBenefits

25 days holiday + bank holidays (Pro-rata)
Hybrid working options available
Regular company events and celebration days
Pension scheme with strong employer contribution
Gym membership discounts
Cycle to Work scheme
Free flu vouchers, eye tests, and other wellbeing perks
Staff discounts
Weekend reward scheme
Annual company party with complimentary food & drinkSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Bradford, West Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!