Hiring Now: Customer Service Advisor Near You – Apply Today!

Your Next Customer Service Advisor Job Starts Here – Apply Now!

Customer Service Advisor

Job Posted: 6 days ago

Salary: £ 24,000 - 24,811 / Annum
Job Type: Permanent
Location: Andover, Hampshire

Expire in: 22 days

Job Description

Customer Service Advisor

Andover

Permanent

£24,800 per annum 

ARM have an exciting opportunity for a Customer Service Advisor, You?ll take a positive approach to coaching and embrace learning and change with a great flexible attitude.

The Role:

You?ll be motivated to continually meet and exceed targets and able to deal with multiple tasks at once in a very dynamic and busy environment.
Having good communication skills is vital in this role as you will be expected to deal with a wide range of issues from reporting repairs to tenancy management, demonstrating empathy and rapport in every call.
Some calls can be complex and challenging, you?ll ensure you use the knowledge base to ask effective questions to deliver the correct outcome for the customer.
You?ll be expected to adhere to data protection legislation, checking customer information and updating personal details 

Requirements: 

Previous experience in customer facing roles or roles in the service industry.
Ability to ask effective questions and demonstrate active listening whilst having a great conversation and getting to the heart of the matter. 
Able to have courageous conversations.
Reasonable level of IT skills, including proficiency in Microsoft Office suite and CRM databases.
Ability to communicate effectively with internal departments and suppliers, able to handle enquiries in a confident, professional and competent manner.
Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Andover, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!