Expire in: 13 days
Customer Service Advisor
Do you love working with customers? Are you confident on the phone and in person?
We are seeking a reliable and customer-focused Customer Service Administrator to manage high volumes of inbound communications for our client based in Haverhill on a 3-month contract. This role is primarily responsible for answering calls and live chats, handling general enquiries, accurately recording information, and passing messages to the appropriate team members. The ideal candidate will be comfortable multitasking in a fast-paced environment and have strong note-taking and customer service skills.
* Monday to Friday (including some Saturday's on a rota basis)
* 09:00 to 1700
* £12.82-£13.00 per hour
Key Responsibilities as a Customer Service Advisor:
* Answer and manage large volumes of inbound telephone calls daily
* Respond to live chat enquiries in a timely and professional manner
* Handle general customer enquiries and provide accurate information
* Take clear, detailed, and accurate notes during customer interactions
* Log enquiries, messages, and relevant details into internal systems
* Pass messages, queries, and requests to the appropriate team members or departments
* Maintain a professional and courteous manner at all times
If you feel you have the relevant experience/skills we are looking for, please apply within and the team will contact you.
Job Type: 3-month contract
Benefits as a Customer Service Advisor:
* Free parking
* On-site parking
Work Location: In personDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Haverhill, Suffolk! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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