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Customer Service Advisor

Job Posted: 14 days ago

Salary: £ 14 - 14 / Hour
Job Type: Permanent Temporary
Location: Milton Keynes, Buckinghamshire

Expire in: 14 days

Job Description

Customer Service Advisor

Bedford Area. MK43

£14.00 per hour

3 Month Initial Contract

We're recruiting for x4 Customer Service Advisors to start a 3 month initial contract with the possibility to be offered a perm contract to possible candidates after the 3 months.

The Role:

As a Customer Service Advisor, you will play a vital role in delivering excellent service to customers across multiple channels including phone, email, live chat, and social media.

Key Responsibilities:

  * Deliver first-class service and support to customers, ensuring all interactions are handled professionally and effectively.

  * Manage inbound calls, emails, live chats, and social media queries.

  * Provide accurate information and solutions, reassuring customers and resolving issues quickly.

  * Work collaboratively with the wider team to maintain excellent service standards.

What We’re Looking For:

  * Excellent communication skills – both written and verbal.

  * A proactive and customer-first attitude, with the ability to remain calm under pressure.

  * Previous customer service experience (not essential, but desirable).

  * Comfortable working in a fast-paced, target-driven environment.

  * Strong problem-solving skills and ability to adapt to customer needs.

Hours of Work:

  * Monday to Friday: 9am – 8pm

  * Saturday & Sunday: 9am – 6pm

  * Rotational shifts including some late shifts: 11am – 8pm

Benefits:

  * Temp-to-perm opportunity after initial 3 month contract for the right candidate.

  * Full training provided.

  * Career progression and development opportunities.

  * Supportive team environment.

Apply now

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