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Customer Service Advisor

Job Posted: 15 days ago

Salary: £ 25,000 - 27,000 / Annum
Job Type: Permanent
Location: Bredbury

Expire in: 13 days

Job Description

Are you an experienced Customer Service Advisor or Sales Administrator looking for your next opportunity?

We are recruiting for a successful global manufacturing business based in Greater Manchester, who are looking for a confident, organised and customer-focused Customer Service Advisor to join their busy team.

This is a varied role combining customer service, sales administration and order coordination, working closely with customers, suppliers and internal teams to ensure a first-class service.

THE ROLE

You will be responsible for:

Handling customer and supplier enquiries via telephone and email.
	
Processing orders, quotations and sales enquiries.
	
Managing customer queries and complaints professionally.
	
Building strong customer and supplier relationships.
	
Updating customers on order progress and liaising with Production.
	
Maintaining accurate CRM records and documentation.
	
Supporting Production Planning with relevant paperwork.
	
Coordinating meetings, visits and appointments.
	
Providing general administrative support and contributing to a positive customer experience.

THE PERSON

We're looking for someone with:

2+ years' experience in customer service or sales administration.
	
Ideally experience of working in either the manufacturing or logistics industry.
	
Excellent communication and interpersonal skills.
	
Strong organisation and attention to detail.
	
Good Microsoft Office skills, particularly Excel, Word, Outlook and Teams.
	
CRM experience.
	
A proactive, self-motivated approach and the ability to work well under pressure.
	
A genuine passion for delivering excellent customer service.

THE BENEFITS

20 days' holiday + Bank Holidays
	
Company pension
	
Newly refurbished offices
	
Friendly team environment
	
Relaxed dress code
	
Monday–Friday, 8:30am–5:00pm
	
The role is currently based in Oldham but will relocate to Bredbury later in the year. Due to limited public transport, your own transport is essential.

Please note that we can only consider applications from candidates who have the right to work in the UK and do not require sponsorship, either now or in the future

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Bredbury! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!