Hiring Now: Customer Service Advisor Near You – Apply Today!
Your Next Customer Service Advisor Job Starts Here – Apply Now!
Customer Service Advisor
Job Posted: 2 hours ago
Salary: £ 27,000 - 30,000 / Annum
Job Type: Permanent
Location: B6, Perry Barr, City and Borough of Birmingham
Expire in: a month
Job Description
About the Role
We’re looking for a friendly, organised, and professional Customer Service Advisor to join a busy, reputable accident repair centre. This is a customer-facing role where you’ll be the key contact between clients, insurers, and the workshop team — ensuring a smooth, efficient repair journey from start to finish.
Key Responsibilities
*
Greet customers and manage enquiries (in person, phone, and email)
*
Provide updates on repair progress and liaise with insurers
*
Raise job cards and input data accurately into management systems
*
Arrange courtesy cars, collect excess payments, and manage claims paperwork
*
Support the team with scheduling and customer communications
*
Deliver exceptional service to ensure customer satisfaction and repeat business
What We’re Looking For
✅ Previous experience in a bodyshop, dealership, or insurance environment (preferred)
✅ Strong communication and people skills
✅ Excellent organisation and time management
✅ Confident with IT systems and admin processes
✅ Ability to remain calm under pressure
✅ Team player with a professional, customer-focused attitude
Benefits
*
Competitive salary + achievable bonuses
*
Supportive team in a well-established accident repair centre
*
Full training provided
*
Long-term career development opportunities
*
Modern facilities and a great working environmentBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in B6, Perry Barr, City and Borough of Birmingham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).