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Customer Service Advisor
Job Posted: 12 hours ago
Salary: £ 26,000 - 27,500 / Annum
Job Type: Permanent
Location: Irlam, City and Borough of Salford
Expire in: a month
Job Description
Customer Service Advisor - Irlam + Hybrid working + Early finish fridays + Benefits
My client a UK based Manufucturer are looking for a Customer Service Advisor to join their fast-paced Sales Office team, where your skills will directly impact customer satisfaction and support business growth.
Key Responsibilities as a Customer Service Advisor:
* You will be the first point of contact for our valued customers by phone and email
* Process and manage customer orders with accuracy and efficiency
* Proactively follow up on orders, liaising with internal departments to ensure timely delivery
* Attend regular meetings with our production team to stay informed on order status
* Develop strong product knowledge to effectively advise customers
* Build long-term relationships with existing clients and key accounts
* Update and maintain CRM records accurately
* Distribute incoming web leads and enquiries to the appropriate regional sales teams
What We’re Looking for in a Customer Service Advisor:
* Proven experience in a customer service or sales support environment
* Strong IT skills – confident with Microsoft Office and general computer software
* Excellent verbal and written communication skills
* High attention to detail and strong organisational skills
* A proactive, solutions-focused attitude
What We Offer:
* Friendly and supportive team environment
* Flexible working hours and an early finish on Fridays
* Opportunities to grow your knowledge and skills within the business
* Long-term stability and development potential within a well-established company
* Pension
* Company events
* Cycle to workBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Irlam, City and Borough of Salford! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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