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Customer Service Advisor
Job Posted: 2 hours ago
Salary: £ 25,000 - 28,000 / Annum
Job Type: Permanent
Location: Chessington, London
Expire in: a month
Job Description
Customer Service Advisor
Are you passionate about providing exceptional customer service?
Do you thrive in a collaborative environment where your contributions are valued? If so, we have the perfect opportunity for you!
Location: Chessington with on-site parking
Salary: £25,000 to £28,000 per annum along with excellent benefits package!
Type: 8:00am to 5:00pm, Monday to Friday - office based role
Our client is looking for a dedicated and enthusiastic Customer Service Advisor to join their small dynamic team in Chessington.
About the Role:
As a Customer Service Advisor, you will play a crucial role in delivering outstanding support to their customers. Your primary responsibilities will include:
Customer Support: Provide excellent support over the phone and via email, addressing inquiries and resolving issues promptly.
Order Management: Assist with processing orders, returns, and exchanges to ensure a seamless customer experience.
Product Knowledge: Maintain a thorough understanding of our products to effectively assist customers and provide accurate information.
Complaint Resolution: Handle customer complaints with empathy and professionalism, striving for swift and satisfactory resolutions.
Team Collaboration: Work closely with other team members to ensure customer queries are resolved efficiently.
Documentation: Keep accurate records of customer interactions and transactions.Requirements:
Previous experience in a customer service role.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work well in a team and independently.
Proficiency in using customer service software and Microsoft Office.Why Join them?
Convenient Location: The office is easily accessible, with parking available for your convenience.
Supportive Team Environment: Work alongside a friendly and motivated team of 8 that values collaboration.If you are a motivated individual with a passion for customer service, we would love to hear from you! This is your chance to contribute to their commitment to delivering outstanding customer experience.
Apply Now!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our websiteBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
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- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Chessington, London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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