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Customer Service Advisor
Job Posted: 3 days ago
Salary: £ 26,000 - 28,000 / Annum
Job Type: Permanent
Location: Petersfield
Expire in: 25 days
Job Description
Job description
Customer Experience Specialist
Are you great with people and love solving problems? We're looking for a Customer Experience Specialist to join our friendly team! This is a fast-paced role where no two days are the same - perfect for someone who's organised, positive, and enjoys helping others.
What you'll be doing:
·Chatting with customers via phone and email
·Taking orders, giving delivery updates, and checking product availability
·Offering alternative solutions when needed
·Managing your own group of customer accounts
·Working with other teams (like distribution and procurement) to keep everything running smoothly
·Sorting returns, complaints, and delivery issues
·Creating quotes, processing payments, and handling sample requests
·Keeping customer info and orders up to date in our system (NetSuite)
What we're looking for:
·At least 1 year of office based customer service experience
·Confident using Excel and PowerPoint
·Great attention to detail and strong organisation skills
·A clear communicator who's friendly and professional
·Someone who's calm under pressure and able to juggle tasks
·A team player who's also happy working independently
·Flexible and ready to adapt when things get busy or change
Why work with us?
We're a supportive, down-to-earth team that values each other. We offer full training, opportunities to grow, and a great working environment. If you're looking for a role where you can make a difference and enjoy what you do - we'd love to hear from you.
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per yearBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Petersfield! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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