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Customer Service Advisor
Job Posted: 16 days ago
Salary: £ 12.61 - 12.61 / Hour
Job Type: Contract
Location: Perth
Expire in: 12 days
Job Description
Customer Service Advisor
Location: Perth, Scotland
Salary: £12.61 per hour (£24,603 pro rata per annum)
Contract: 3 months possible permanent opportunities (full-time, 37.5 hours per week)
Start Date: Early August
Potential for Permanent Opportunities
Morson Talent is delighted to be supporting our client, a well-established organisation in the transport sector, with the recruitment of Customer Service Advisors to join their team in Perth on a 16-week fixed-term basis.
This is a fantastic opportunity for individuals with a passion for helping people and delivering excellent service. Whether youre from a retail, hospitality, or office-based customer service background, wed love to hear from you.
What you’ll be doing:
Responding to customer enquiries via phone, providing accurate and helpful information on timetables, tickets, fares, and services
Assisting with lost property enquiries and resolving customer complaints in a professional and empathetic manner
Working collaboratively within a supportive team environment
Representing the brand positively and maintaining a high standard of customer service at all times
What we’re looking for:
Strong communication skills and a professional, customer-first approach
Previous customer service experience (retail, hospitality, or office-based roles welcome)
Confidence using systems and following processes
A team player with the ability to work under pressure during busy periods
The details:
Full-time hours: 37.5 per week
Shift patterns: 8am – 6pm Monday to Friday, 9am – 5pm weekends (You’ll work 1 weekend day every other weekend a full 16-week rota will be provided)
Two-week, classroom-based training provided at the start of the contract (no holidays permitted during this time)
Free local bus travel provided
25 days holiday (pro rata) plus bank holidays
On-site parking available
Assessment Centres:
Morson Talent will be leading assessment centres as part of the recruitment process.
If youre looking for a rewarding role this summer with a company that values great customer service — and the opportunity for a permanent role at the end — apply todayBefore You Apply
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