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Customer Service Advisor
Job Posted: 4 hours ago
Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: Pontypridd, Rhondda Cynon Taff
Expire in: a month
Job Description
Customer Service Advisor
Salary: £27,000 + benefits
Yolk Recruitment is supporting a well-established business based in Treforest, in their search for a Customer Service Advisor to join their team. This is a great opportunity to work within a small, supportive team in a fast-paced environment, with a focus on customer orders and enquiries.
What you'll be doing:
Handling customer orders and enquiries via phone and email
Providing timely and professional responses to queries and complaints
Proactively planning and tracking orders through to completion
Scheduling and rescheduling deliveries while making best use of the haulage fleet
Maintaining accurate records and documentation
Liaising effectively with the commercial, production, and haulage teamsWhat we're looking for:
Strong IT skills and confidence with systems
Ability to manage multiple tasks with accuracy
A proactive mindset and willingness to learn about different areas of the business
Excellent communication and customer service skills
Ability to work well under pressure and meet tight deadlines
High attention to detail
A team player who's comfortable working in a close-knit environmentExperience in the industry is beneficial but not essential - full training will be provided. However, good knowledge of the local area is important.
You'll also be expected to support the company's commitment to high standards in health, safety, and environmental practices.
What you'll get in return:
Salary of £27,000
Company pension
Life assurance
Supportive team environment
Full training and developmentBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Pontypridd, Rhondda Cynon Taff! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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