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Customer Service Advisor
Job Posted: 2 hours ago
Salary: £ 26,639 - 26,639 / Annum
Job Type: Permanent
Location: Dartford, Kent
Expire in: a month
Job Description
Join Our Team as a Customer Service Advisor!
Are you a people person with a knack for helping others? Do you thrive in a fast-paced environment and love making a difference? We're a leading facilities management company seeking a Customer Service Advisor to join our dedicated team.
In this role, you'll be the first point of contact for our customers, taking inbound calls to report repairs and ensure they receive an outstanding experience every time. You'll become a pro at providing technical advice to help diagnose faults and expertly raise repair appointments for our engineers. Making sure customers feel like our number one priority and are fully informed throughout the repair process will be your mission.
What we're looking for:
While you don't need to be a building repair expert, we're seeking individuals with:
Excellent communication skills
A proactive approach to problem-solving
High attention to detail
Ideally, previous experience in a phone-based customer service role
Whether you're new to contact centre work or a seasoned professional, we're committed to helping you reach your full potential!
What's in it for you?
Comprehensive Training: Your first three months will be dedicated to developing your customer service skills and building foundational technical knowledge to diagnose repair needs.
Career Progression: After your initial training, you'll enter the next stage of development, gaining further expertise in building and repairs to handle more complex calls - this is just the beginning of your customer service career with us!
Competitive Starting Salary and excellent benefits.
No Cold Calling: All calls are inbound, so your focus is purely on helping our customers.
Great Hours: Enjoy a consistent schedule, Monday to Friday, 8 am - 5 pm.
Ready to make a positive impact? Apply today and become a valued part of our customer service family!
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment BusinessBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Dartford, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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