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Customer Service Advisor
Job Posted: a day ago
Salary: £ 14.06 - 14.06 / Hour
Job Type: Temporary
Location: BS11, Avonmouth, City of Bristol
Expire in: a month
Job Description
I am recruiting for a Temporary Customer Service Agent for a Client in Bristol.
Duties
* Manage incoming customer inquiries via phone and email, ensuring professional phone etiquette at all times.
* Perform data entry tasks accurately and efficiently, maintaining up-to-date records in our database.
* Communicate effectively with customers to understand their needs and provide appropriate solutions.
* Collaborate with team members to streamline processes and improve service delivery.
* Analyse customer feedback and service data to identify areas for improvement.
Experience
* Previous experience in an administrative or customer service role is preferred.
* Proficiency in data entry with attention to detail is essential.
* Strong interpersonal skills with the ability to communicate clearly and effectively.
* Experience in upselling or sales support is an advantage but not mandatory.
* A proactive attitude towards problem-solving and a willingness to learn new skills are essential for success in this role.
Hours for this role are Monday- Friday 8.30am - 5pm.
The role is based in Avonmouth.
Successful candidates will need to be available immediately or on 1 week notice.
This is an ongoing temporary role which is likely to be ongoing for at least 6 months.
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