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Customer Service Advisor
Job Posted: 4 days ago
Salary: £ 12.21 - 12.21 / Hour
Job Type: Temporary
Location: Banbury, Oxfordshire
Expire in: 24 days
Job Description
Red Recruitment is recruiting a Customer Service Advisor in Banbury to join our client, a leading outsourcer who works with a number of well-known brands.
You will be working on a new campaign, assisting with inbound and outbound calls, and helping customers with their machine queries.
The hourly rate is £12.21 per hour and is a temporary position.
Benefits and Package for a Customer Service Advisor:
Salary: £12.21 per hour
Hours: Monday - Friday, 9am - 5.30pm
Location: Banbury
Contract Type: Temporary
Start date: ASAP
End date: 22nd August (after this date, there will be an opportunity to move to a different campaign within the business)Key Responsibilities of a Customer Service Advisor:
Answering inbound calls from customers and helping them with any maintenance queries for their pay point machines by reading a script
Making warm outbound calls, providing upgrades for pay point machines
Answering any emails
Providing clear and precise communication to the customersKey Skills and Experience of a Customer Service Advisor:
Having previous customer service experience is preferred but not essential
You should be customer-focused and be driven to help customers
Excellent communication skills, both verbal and written, are required
You should be friendly and be able to use your own initiative
You will be required to read off a script for inbound calls, you should be comfortable with thisIf you are interested in this position and are available to start right away, please apply now!
Red Recruitment (Business)Before You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
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