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Customer Service Advisor
Job Posted: 3 hours ago
Salary: £ 29,205 - 29,205 / Annum
Job Type: Permanent
Location: Nailsea, Somerset
Expire in: a month
Job Description
Red Recruitment is recruiting a Customer Service Advisor in Nailsea to join our client, a highly-rated water company on Trustpilot, who provides billing, account managements and customer service to business customers.
To be considered for this role you will be required to have the ability to think outside the box and be a confident communicator across all platforms.
The salary for this position is £29,205 per annum and is a full-time, permanent position.
Benefits and Package for a Customer Service Advisor:
Salary: £29,205 per annum
Hours: Monday - Friday, 40 hours per week
Contract Type: Permanent
Location: Nailsea
25 days' holiday rising to 28 with length of service
Up to 20% combined pension contribution
Opportunity to buy or sell holiday
Pay increases yearly, rewarding your first three years of service
Performance-related bonus of up to 10%
Optimise Health Plan, supporting you with your healthcare costs
£1000 'Refer a friend/family' scheme
Life assurance of up to eight times your salary
Sustainable benefits, including electric vehicle and cycle2work schemes
A range of family-friendly policies, including enhanced maternity and paternity leave
Paid community day
Cashback and discounts from over 3,000 retailersKey Responsibilities of a Customer Service Advisor:
Answering inbound calls and responding to email queriers from customers who are also other businesses
Interacting with regional water companies and be multiskilled in a variety of other daily tasks
Delivering first-class and memorable customer service
Building rapport via all forms of communication
Confidently making and implementing decisions when necessaryKey Skills and Experience of a Customer Service Advisor:
You should have a positive "can do" attitude and be enthusiastic to learn new skills
You should want to exceed both your own and the customers' expectations
Excellent communication skills, both written and verbal is required
You will be required to have a willingness to adapt and respond to change
Being able to work to department targets, demonstrate resilience and reliability is also requiredIf you are interested in this position and have the relevant skills and experience required, please apply now!
Red Recruitment (Agency)Before You Apply
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- Date of birth.
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Nailsea, Somerset! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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