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Customer Service Advisor
Job Posted: 4 hours ago
Salary: £ 14.56 - 14.56 / Hour
Job Type: Temporary
Location: Bletchley, Milton Keynes
Expire in: a month
Job Description
German Speaking Customer Service Advisor
Location: Office-Based in Milton Keynes
Hourly Rate: £14.56 per hour
Start Date: Monday 8th September (may possibly start sooner depending on the candidate’s availability)
Contract: Temporary to Permanent
Are you fluent in both German and English – written and spoken – and passionate about delivering exceptional customer experiences?
We’re looking for a bilingual customer service professional to join a dynamic, international team where your language skills and customer-first mindset will be truly valued.
Working Hours for the Customer Service Advisor:
* Fixed shift: 08:00 – 17:00, 5 days per week (including every other weekend)
* Flexibility required to work until 18:00 on weekdays
* Training: Monday to Friday, 10:00 – 19:00 (first 4 weeks)
Please ensure full availability during training – no holidays during this period
The Customer Service Advisor Role:
As a German-English bilingual Customer Service Advisor, you will be the first point of contact for customers across the globe. Your role will be key in ensuring every customer receives outstanding service – first time, every time.
Key Responsibilities for the Customer Service Advisor:
* Handling inbound calls, emails, and live chat from German and English-speaking customers
* Assisting with orders, delivery queries, returns, cancellations, and complaints
* Sharing information on exclusive deals and discounts
* Providing fast, friendly, and solution-focused support
Essential Requirements for the Customer Service Advisor role:
* Fluency in German and English, both spoken and written
* Strong communication and interpersonal skills
* A passion for customer service and problem-solving
* Previous experience in a similar role is a plus – but not essential
What’s in It for You as a Customer Service Advisor?
This is more than just a job – it’s a chance to grow your career in a vibrant, supportive, and multicultural environment.
During the 3-month probation:
* Weekly pay via Tate Recruitment
* Office-based in Milton Keynes
* No second probation period once permanent
Permanent Package and Benefits
Once permanent, you’ll enjoy a comprehensive benefits package including:
* Annual salary of £29,722.68
* Hybrid working available after probation
* Overtime opportunities
* 28 days holiday (inclusive of Bank Holidays, increasing with service)
* Reward vouchers and 50% staff discount
* Cycle to Work Scheme
* Discounted gym membership
* Health Shield Cash Plan
* Life Assurance
* Fun and interactive break-out areas with games, vending machines, and complimentary refreshments
How to Apply
If you're interested, please submit your CV. We will be in touch to discuss next stepsBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Bletchley, Milton Keynes! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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