Expire in: a month
Are you a natural problem solver with a passion for delivering exceptional customer service? Our client is hiring a Customer Service Advisor to join a successful and growing company in Belper, offering fantastic benefits and career progression opportunities.
To be considered for the role, you’ll require the following essentials:
Customer Service Experience – Proven ability to provide excellent service
Strong Communication – A professional telephone manner & written skills
Tech-Savvy – Familiarity with Microsoft applications & web-based platforms
Call Centre Experience (Desirable) – Not essential but a bonus!
Resilient & Calm – Able to handle customer queries with reassurance & confidence
Within this position, you’ll also be:
Customer Contact – Engage with customers via phone, email, SMS, live chat & WhatsApp
Problem Solving – Understand customer situations and provide effective solutions
Service Excellence – Deliver a high-quality customer experience with professionalism
CRM Management – Ensure all queries are handled promptly & accurately within SLAs
Process Optimisation – Identify opportunities to streamline operations & improve efficiency
What’s on offer
Competitive Salary – £25,528 per annum + bonus & overtime opportunities
Various shifts 8am-6pm and some weekends
Career Development – Structured training and development programmes
Work-Life Balance – 25 days holiday plus bank holidays
Wellbeing Programme – Supporting your health & wellbeing
Modern Workplace – Work with innovative technology in a professional environment
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Recruitment Business in relation to this vacancy.
See our website for more details and jobs available
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Belper! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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