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Customer Service Advisor
Job Posted: 7 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Bedford
Expire in: a month
Job Description
Customer Service Advisor / Customer Service Executive required to join a manufacturing company based near Bedford. The successful Customer Service Advisor will support internal operations by handling customer enquiries, processing orders, and maintaining forecasting data. You’ll work cross-functionally with sales, operations, and logistics teams to ensure smooth order fulfilment and a high level of customer satisfaction.
This is a great opportunity to join a well-established, process-driven business with a strong team environment and a focus on continuous improvement.
Package
£30,000 depending on experience
25 days holiday + bank holidays
Pension scheme
Monday to Friday, 37.5 hours per week
Based on-site near Bedford
Role
Act as the first point of contact for customer enquiries
Process and manage customer orders via SAP or a similar system
Maintain and update customer forecasts
Provide updates on order status and delivery schedules
Support internal departments to ensure timely fulfilment
Requirements
Experience in customer service or order processing within a manufacturing or technical environment
Strong verbal and written communication skills
High attention to detail and accuracy
Proficient in Microsoft Excel and general Office applications
Able to manage workload independently and work as part of a teamBefore You Apply
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