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Customer Service Advisor
Job Posted: an hour ago
Salary: £ 25,000 - 26,000 / Annum
Job Type: Permanent
Location: Bristol
Expire in: a month
Job Description
Customer Support & Admin Assistant
Portishead near Bristol | Full-Time, Permanent | £25,000 per annum
Wednesday to Saturday (option for Tuesday)
Are you a proactive, reliable, and people-focused individual looking for a varied role in a growing business? We're recruiting on behalf of a well-established client based in Portishead, who is expanding their in-house support function and looking for a Customer Support & Admin Assistant to join their friendly team.
This is a fantastic opportunity to join a company that prides itself on delivering excellent customer service and values team members who take initiative and thrive in a collaborative environment.
The Role:
You'll be supporting a busy customer service desk during the week and taking the lead on Saturday support, ensuring smooth handling of emergency calls and follow-ups. When things are quieter, you'll assist the admin team with general office tasks-so no two days are the same!
Key Responsibilities:
Answering and logging customer calls using internal systems
Providing first-line support and escalating where needed
Coordinating weekend/emergency work and ensuring follow-up
Supporting the admin team with data entry and general office duties
Working independently on Saturdays and taking initiative during quieter periodsWhat We're Looking For:
A trustworthy, self-motivated individual who's confident working solo
Strong communication and organisational skills
Previous experience in customer service or admin roles is a plus
Comfortable using IT systems and learning new tools
Someone who enjoys variety and is happy to pitch in where neededWorking Hours:
Wednesday to Friday: 9:00 AM - 5:00 PM
Saturday: 8:30 AM - 3:00 PM
(Optional Tuesday available if preferred)Why Apply?
Competitive salary of £25,000
3-day weekend (Sunday-Tuesday) for great work-life balance and an early finish on a Friday
Join a supportive, growing team with a strong sense of purpose
Opportunity to make a real impact in a key support roleAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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