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Customer Service Advisor
Job Posted: 6 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Theale, Berkshire
Expire in: 22 days
Job Description
Our client is recruiting for a Customer Service Coordinator on a permanent basis based in their busy Theale office. After training you will have the option to work from home 2 days per week at your managers discretion. Our client is seeking a candidate with proven office based customer service skills. For this role you will need excellent IT skills and s, strong administration ability too.
You will be required to work shifts Monday- Friday between 8-6PM - i.e. 8-4/9-5/10-6 this would be on a rota basis. Please only apply if you are flexible regarding hours of work.
Benefits:
Private healthcare
25 days holiday + bank holidays
Employees assistance programme
Salary sacrifice pension
Electric car scheme
Cycle to work schemeAs the Customer Service Advisor, you will be responsible for:
Handling inbound telephone calls promptly.
Proactively resolving customer enquiries.
Producing quotations and estimates.
Processing purchase orders.
Coordinating email traffic within shared inboxes.The successful Customer Service Advisor will have the following related skills / experience:
"+ years office based customer service experience
Strong communication skills
Intermediate IT skills to include Excel, Word and Outlook
Strong attention to detail
Self-motivated with a flexible can-do attitude
Good inter-personal skills, must be able to work as part of a team as well as individuallyBefore You Apply
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