Hiring Now: Customer Service Advisor Near You – Apply Today!
Your Next Customer Service Advisor Job Starts Here – Apply Now!
Customer Service Advisor
Job Posted: 10 days ago
Salary: £ 12.6 - 12.6 / Hour
Job Type: Temporary
Location: Inverness, Highlands
Expire in: 18 days
Job Description
Customer Service Advisor
Salary: £12.60 per hour
Location: Inverness Retail Park and Nairn Business Park
Hours: 35 hours per week, between Monday and Friday, 7am - 6pm
Manpower have a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini
As a Customer Service Advisor, you will be the first point of contact for customers. Your main responsibility is to provide 1st line IT support to Capgemini's clients.
What you'll do
Respond to incoming requests, via telephone, email and web chat
Logging of all requests in the appropriate call logging software
Assign calls to relevant support teams
Action Back Office requests as and when required
Advise customers and support teams of known problems/workarounds
Ensure customers are kept updated with the progress of their request
Contribute to overall achievements by maintaining agreed personal targets
A background in Customer Service would be beneficial, however full training will be provided to ensure you are successful in your role.
What you'll bring
The ability to communicate effectively, both verbally and in writing
Passion about customer service
Willingness to learn
The ability to work both independently and in a team environment
Good analytical skills
Ability to work under pressure
If you feel that you fit the above criteria, then apply todayBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Inverness, Highlands! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).