Hiring Now: Customer Service Advisor Near You – Apply Today!
Your Next Customer Service Advisor Job Starts Here – Apply Now!
Customer Service Advisor
Job Posted: 2 days ago
Salary: £ 28,000 - 28,000 / Annum
Job Type: Permanent
Location: Buckinghamshire
Expire in: a month
Job Description
Hybrid Customer Care Advisor (6 Month Contract) | £28,000
Location: Hybrid - 2- 3 days office-based, 2 days remote
We're looking for an experienced Customer Service professional to join a growing business that prides itself on delivering an outstanding customer experience. As part of the Customer Care team, you'll be the first point of contact for customers, providing efficient, empathetic, and solutions-focused support across multiple channels.
This is a varied and fast-paced role where you'll handle a wide range of enquiries, from orders and deliveries to returns and general account support. We're seeking individuals who are passionate about helping people, thrive in a busy environment, and enjoy working collaboratively as part of a supportive team.
Customer Service Advisor Responsibilities:
Provide a friendly, professional, and customer-first service across phone, email, live chat, and social media.
Resolve enquiries relating to orders, deliveries, returns, and refunds with efficiency and care.
Liaise with courier partners, warehouses, and internal departments to manage customer needs effectively.
Build strong customer relationships and take initiative in finding the best solutions.
Work closely with colleagues across the business to improve customer experience.
Working Hours:
Monday to Friday standard shifts.
1 in every 3 Saturdays.
1-2 late shifts per week (11:30am - 8:00pm).
Customer Service Advisor Skills:
Previous experience in a customer service role (office-based or contact centre experience desirable).
Excellent written and verbal communication skills, with strong attention to detail.
Ability to manage multiple tasks effectively in a fast-paced environment.
A proactive problem-solver with a positive, customer-first mindset.
Highly organised, adaptable, and reliable.
Customer Service Advisor Benefits:
Salary of £28,000.
Hybrid working (3 days in office, 2 days from home).
25 days holiday (plus bank holidays) - Pro rata.
Discretionary bonus scheme.
Opportunity to develop your skills in a supportive and collaborative environment.
BBBH34368Before You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Buckinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).