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Customer Service Advisor
Job Posted: 21 hours ago
Salary: £ 27,040 - 27,040 / Annum
Job Type: Permanent
Location: Southampton, Hampshire
Expire in: a month
Job Description
An excellent opportunity has just become available for a Customer Service Advisor to join an innovative and family run business based in Southampton.
As a Customer Service Advisor, you will be the first point of contact for customers, ensuring all enquiries and orders are handled promptly and professionally.
Responsibilities of a Customer Service Advisor:
* Handle customer enquiries via telephone and email in a professional manner
* Process all customer orders and maintain accurate and up-to-date records
* Liaise with hauliers and carriers to obtain delivery updates and proofs of delivery
* Assist the internal Sales team with administrative duties and phone cover during peak times
* Carry out additional ad-hoc duties as required to support the business.
The ideal Customer Service Advisor:
* Prior customer service experience, ideally within manufacturing
* Excellent written and verbal communication skills and ability to communicate effectively
* Computer literate, with confidence using spreadsheets and order processing systems with high levels of attention to detail and accuracy
* Strong organisational, prioritising and problem-solving skills
* Conscientious, self-motivated, and able to work independently
* Strong team-working skills, contributing positively to a collaborative environment
* Patient, polite, and assertive approach
The role of Customer Service Advisor is a permanent and full-time opportunity and offers an annual salary of £27,040 alongside many benefits, including a great holiday allowance of 28 days and high end newly built purpose offices with onsite canteen, free onsite parking, down-time rooms, onsite gym and more!
If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOWBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Southampton, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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