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Customer Service Advisor
Job Posted: 6 days ago
Salary: £ 12.6 - 18.9 / Hour
Job Type: Contract
Location: Durham, County Durham
Expire in: 22 days
Job Description
Customer Service Advisor
Part-Time | 12-Month Fixed-Term Contract
Location: Durham
Hourly Rate: £12.60 - £18.90
Key Details:
Hours: 27.5 per week
Shifts: 9:00-11:00 AM or 2:30-4:30 PM
Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs)
Perks:
Vouchers awarded for star performance
Free tea and coffee available onsite
About the Role
We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service.
What You'll Be Doing
Handling inbound and outbound calls, emails, and customer enquiries
Completing transactions and maintaining accurate digital and manual records
Managing daily workloads to meet deadlines
Escalating non-routine queries appropriately
Collaborating with team members to support overall performance
Providing general administrative support
Ensuring compliance with internal controls and audit requirementsWhat We're Looking For
Candidates from all customer service backgrounds
Strong communication and interpersonal skills
Proven ability to work effectively in a team or structured environment
Good organisational and time management skills
Excellent attention to detail and accuracy
Commitment to delivering high-quality customer service
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the jobBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Durham, County Durham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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