Expire in: a month
The Rewards and Benefits on offer;
* You will be working in a friendly and supportive environment!
* Company Pension.
* Life Insurance.
* Employee Benefits Platform.
* Employee Assistance Programme & 24/7 GP Access.
* Monday – Friday, no weekends!
* Competitive salary!
The Company you will be working for;
MTrec Commercial are supporting our prestigious client in their search for an experienced Customer Service Advisor to join the team on a full-time basis. If you feel you have the required skills and experience, then please apply for an immediate response!
The Role you will be doing;
* Delivering exceptional customer service to clients.
* Managing enquiries and orders
* Able to build strong client relationships
* Logging, tracking and managing cases.
* Updating clients where necessary
* Use of Salesforce and other CRM systems on a daily basis
* Collaborating across teams.
About You;
* Experience in a customer service or customer experience role (essential).
* Hands-on experience using Salesforce CRM or another CRM system (essential).
* Minimum Level 3 qualification (A-levels, NVQ, or equivalent)
* Excellent written and verbal communication skills.
* Strong organisational skills with the ability to manage multiple priorities.
* Ability to work under pressure with a positive, professional attitude.
* Previous call centre or call handling experience is advantageous
* Higher education qualifications in Business, Customer Service, or related fields (desirable).
* Salesforce/CRM-specific training or certification (advantageous)
Do not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Seaham, County Durham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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