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Customer Service Advisor
Job Posted: a day ago
Salary: £ 27,000 - 30,000 / Annum
Job Type: Permanent
Location: Eynsham
Expire in: a month
Job Description
We're looking for a proactive and customer-focused individual to join our clients busy office as a Customer Service Advisor. You'll be the first point of contact for inbound calls and emails, helping customers place orders, checking stock, providing quotes, and offering product advice.
Key Responsibilities:
. Handle customer calls and emails professionally
. Process orders and quotes accurately
. Provide product information and upsell where appropriate
. Follow up on enquiries and back orders
. Support the sales team with admin and CRM updates
What We're Looking For:
. Excellent communication and problem-solving skills
. Organised, positive, and professional attitude
. Previous customer service or sales support experience preferred
.
If you enjoy working in a team, have great attention to detail, and thrive in a fast-paced environment, we'd love to hear from you.
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