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Customer Service Advisor
Job Posted: 6 hours ago
Salary: £ 24,000 - 26,000 / Annum
Job Type: Permanent
Location: Sheffield, South Yorkshire
Expire in: a month
Job Description
We are working with a fantastic law firm based in Sheffield who are looking to hire Customer Service Advisor’s to work within their team.
This is an excellent opportunity to join a supportive and professional environment, where you’ll play a key role in moving new enquiries into instructions.
Typical duties will include:
* Managing incoming client enquiries and providing accurate, timely information
* Building rapport and converting enquiries into formal instructions
* Liaising with legal teams to ensure a smooth client handover
* Maintaining up-to-date records of new enquiries and client activity
* Supporting business development and client service initiatives
The successful candidate will:
* Have a background in customer service, sales, or professional services
* Be confident communicating with clients and colleagues at all levels
* Demonstrate a proven ability to convert enquiries into instructions or sales
* Have strong organisational and interpersonal skills
* Be professional, proactive and client-focused
Previous experience within legal or professional services would be advantageous, but full training will be provided.
If this role looks like the new challenge that you are looking for, please apply via the advert or contact Calum at Eclectic Recruitment.
We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positionsBefore You Apply
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- National Insurance number.
- Date of birth.
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