Hiring Now: Customer Service Advisor - (Part Time/ 20hrs) Near You – Apply Today!
Your Next Customer Service Advisor - (Part Time/ 20hrs) Job Starts Here – Apply Now!
Customer Service Advisor - (Part Time/ 20hrs)
Job Posted: 2 months ago
Salary: £ 16.5 - 21.82 / Hour
Job Type:
Location: Chelmsford, Essex
Expire in: a month
Job Description
Greetings of the day.
Dear job seeker, please apply to below vacancy if it interests you-
We're looking for Customer Service Advisor
Sector: Call Centre
📍 Location: Chelmsford
The Role at a Glance
Job Overview
Job Role: Customer Service Advisor (Part-Time/ Hybrid)
Location: Frederick Chancellor Building, Chelmsford CM1 1LN
Pay rate is £16.50/hr PAYE / £21.82 Umbrella
Paid on a weekly basis
Role Details - Temp to perm, 1 hr lunch, Monday to Sunday
Week one - Mon, Thurs and Fri (Apply online only) (15 hours)
Week two - Tues, and Wed 1700-22.00, Sat and Sun (Apply online only) (25 hours)
Average hours over the 2 weeks are 20 hours
Responsibilities
Acting as the first point of contact for resident enquiries via our OOH phone line.
Assisting residents in the diagnostics required to report emergency repairs, and raising these repairs on our CRM.
Liaising with subcontractors to ensure timely completion of repairs.
Helping tenants to raise other cases and tasks, such as a report of antisocial behaviour, and recording details as appropriate.
Assisting residents to make payments, such as for rent or service charges.
Liaising with local Housing Officers to facilitate requests from their residents.
Utilising excellent communication skills to resolve calls promptly and effectively, in-line with the CSC's expected service level.
Delivering excellent customer service and ensuring a high rate of first contact resolution (FCR), in-line with the CSC's KPIs.Job Scope & Career Path
This is a temporary to permanent position for the right candidate and will progress as the job and development moves forward.
Please click apply to register your interest or call our RGSetsquare London office/ (phone number removed).
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancyBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Advisor - (Part Time/ 20hrs) job near me in Chelmsford, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
Similar Jobs
© Vita CV: Registered in England and Wales (16187919).