Hiring Now: Customer Service Agent Near You – Apply Today!
Your Next Customer Service Agent Job Starts Here – Apply Now!
Customer Service Agent
Job Posted: 3 days ago
Salary: £ 28,250 - 28,250 / Annum
Job Type: Permanent
Location: Ringwood, Hampshire
Expire in: 24 days
Job Description
Customer Service Agent
Ringwood | £12.30/hr + Bonus (£28,254 OTE) | Full-Time (40hrs/week)
Are you passionate about making a difference and delivering exceptional customer service? We are looking for friendly, motivated individuals to support a major UK charity's national fundraising campaign through meaningful supporter engagement.
What You'll Be Doing:
As a Customer Service Agent, you will be the first point of contact for supporters participating in a well-known charity event. You will help encourage continued participation and ensure every interaction leaves a positive impression.
Your key responsibilities will include:
Responding to supporter enquiries via phone, email, and social media
Logging interactions and outcomes in a CRM system
Managing email inboxes and social media posts
Troubleshooting and escalating when necessary
Providing excellent service that encourages repeat participation
What We're Looking For:
Excellent communication skills - written and verbal
Emotionally resilient, empathetic, and professional
Multitasking abilities in a fast-paced environment
Team player who can also work independently
Previous customer service experience is beneficial
What You'll Get:
£12.30 per hour + typical bonus of £200/month
On-Target Earnings of £28,254/year
50% off selected public transport
Discounted gym membership
Free fruit, cycle-to-work scheme, and eye care vouchers
Campaign incentives, recognition & prizes
£500 referral bonus
Career development and training provided
Working Hours:
Monday to Friday: 9am-5:30pm
Occasional Saturday shifts (email support only)
Flexibility may be required for evenings/weekends during peak periods
Apply Today and Be Part of Something Meaningful
Help make a real difference in people's lives while growing your skills in a supportive, rewarding environment.
INDCPBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Agent job near me in Ringwood, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).