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Customer Service Agent

Job Posted: 8 hours ago

  • Salary: £ 13.56 - 13.56 / Hour

    Job Type: Temporary

  • Location: S1, Sheffield, South Yorkshire

Expire in: a month

Job Description

Sue Ross Recruitment are working on behalf of our client, a highly respected local authority, to recruit a Customer Service Agent on a temporary basis of 3 months. This is a full time role, working to a rota pattern. This is an exciting opportunity to join a public facing team representing a local authority. The successful candidate will act as a brand ambassador and voice for a new public service rollout within South Yorkshire. Key Responsibilities for the Customer Service Agent: * Handle incoming customer requests in a calm, polite manner * Deliver efficient and accurate information * Processing applications with accuracy and efficiency * Keeping CRM up to date * Answering all incoming calls and emails Candidate Requirements for the Customer Service Agent: * Previous experience within customer service environment * Great communication skills * High attention to detail What’s on Offer for the Customer Service Agent: * £13.56 per hour * Opportunity to gain experience within public sector * Supportive and professional team environment This is an outstanding organisation to work with and the successful candidate will enjoy being part of a dynamic and forward thinking team culture. Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment

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